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Customer service


Service Processing

Should it unexpectedly come to problems with a product purchased then do not hesitate to contact us.

Support phone: Monday - Friday 13:00 to 18:00
Customer Service via e-mail: Continuous, answer within 24 hours
Information, data, information and complaints: office@eissport.at

Sporthandel Jakubec & Partner KG
Customer Service
Handel-
Mazzettistr. 24A
3100 St.Pölten
Mobile: 0043-664-6412436
Tel: 0043-2742-79414
Fax.: 0043-2742-73272
E-mail: office@eissport.at

We will take care of you about your concerns and determine whether a product return is necessary or not.

When a defective product we will make an exchange or if this is not possible (if the item is no longer available and you do not want alternative products), we will refund your money back. When complaints are justified in terms of ensuring all transport costs are paid by us.







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